Help topics

One Xcojo Account works in every Xcojo product. Choose Sign in in any product and you are sent to accounts.xcojo.com, then straight back.

Open https://accounts.xcojo.com/forgot-password.php and follow the email link. The link works once and expires quickly.

Change your password at once in your Xcojo Account, then report it here as “My account was taken over” so we can check what happened.

Your profile lives in your Xcojo Account at accounts.xcojo.com. Changes appear in every product.

XCJ is the currency used across Xcojo. 1 XCJ = 2 US dollars. Prices show the XCJ amount and the amount in your local currency beside it.

Open dedun.xcojo.com → Buy or Sell. You pay or are paid by an Xcojo partner in your country, using local payment methods.

Open Dedun → Activity and find the order. If it says “waiting”, the partner is confirming it. If it has waited more than a day, report it here as a Payment problem and include the order number.

Purchases held in escrow (for example on Beher) are returned to your Dedun wallet if the seller cancels or doesn’t deliver.

Your Account details, and what you create in each product. Precise location is used only after you allow it in your browser, and you can turn it off at any time.

Send a request with the Report form, choosing “Privacy or personal data”. We reply to every request.

All terms and privacy policies are at policies.xcojo.com.

Use Report in the product, or the Report form here with a link to the post. Reports are private: the person is not told who reported them.

Threats, harassment, hate, scams, sexual content involving minors, sharing someone’s private information, and impersonation. Full rules are on policies.xcojo.com.

Products follow the theme, accent and language in your Xcojo Account. In a product, open the menu → Appearance to change it just there.

Products use your device location only after you allow it. Without it, they use the network location to show local prices.

Report it here as “Something is broken” with the page link and what you expected. A screenshot description helps.

Create an app and API keys at developer.xcojo.com. Sign-in with Xcojo uses standard OpenID Connect.

The Connect design guidelines are on developer.xcojo.com.